| Postal mail address: | X-Ways AG PO box 62 02 08 50695 Cologne Germany |
Registered address: |
X-Ways Software Technology AG Carl-Diem-Str. 32 32257 Bünde Germany |
| Not meant for courier services, please ask if you wish to use those. | |||
| General or technical inquiries: |
mail@x-ways.com Please check program help or user manual first. |
Training
inquiries: |
training@x-ways.com |
| Quote/price requests, orders: |
• for new
licenses • for upgrades/renewals Immediate availability. |
Sales inquiries: | sales@x-ways.com |
| This is where to send orders or questions about your licenses etc. Please send your message to only 1 e-mail address. | |||
FAQ:
Can we get a quote? Yes, gladly, at any time, usually within 1 minute, please see the links above.
FAQ:
Do you sell to resellers? Yes, quite often. To order licenses for resale, please enter
separate billing and licensee contacts in the online order form. Sorry, we do not offer reseller discounts.
FAQ: Do you recommend buying through a reseller? Only if if you need to buy from a local source or
require special terms or extra work. Otherwise not because of higher prices for you, and this more than doubles the
risk that something goes wrong: wrong product ordered by reseller, wrong license type ordered, wrong copy protection
method selected (e.g. network dongle preference not specified), wrong delivery address specified, wrong delivery option,
delivery missing or lost, order duplication, unnecessary delay and unnecessary communication back and forth, ...
If you pay your reseller, but the reseller does not pay us, then it will become your
problem because we will consider
your license invalid. And please note that whoever selects a reseller will have to pay for the reseller's margin.
FAQ: What is your return policy? All orders are final. We do not accept returns usually.
About the company •
Licensing terminology • License agreement
• Privacy statement
• Resellers
Company registered in Bad Oeynhausen under No. HRB 7475 • EU VAT No. DE813417489 • CEO: Stefan Fleischmann
You may also send us a message using the following form:
OpenPGP/GnuPG public certificate
(if you wish to send us encrypted files or confidential
information, not for ordinary e-mails)
More information about the company Cleverbridge and their contact details can be found here.
