Postal mail address: | X-Ways AG PO box 62 02 08 50695 Cologne Germany |
Registered address: |
X-Ways AG Carl-Diem-Str. 32 32257 Bünde Germany |
Not meant for courier services, please ask if you wish to use those. |
General and technical inquiries: |
mail@x-ways.com Please check program help or user manual first. |
Training
inquiries: |
training@x-ways.com |
Quote/price requests, orders: |
for new
licenses for upgrades/renewals Immediate availability. |
Sales inquiries: | sales@x-ways.com |
This is where to send a purchase order if you have a quote from us (i.e. X-Ways) and where you can ask if you have special requirements not covered by our web site. |
FAQ:
Can we get a quote? Yes, gladly, at any time, usually within 1 minute, please see the links
above.
FAQ:
Do you sell to resellers? Yes, quite often. To order licenses for
resale, please enter
separate billing and licensee contacts in the online order form. Sorry,
we do not offer reseller discounts.
FAQ: Do you recommend buying through a reseller? Only if if you
absolutely have to
buy from a local source or
require
special terms or extra work. Otherwise not because of higher prices for
you, and this more than doubles the
risk that something goes wrong: wrong product
ordered by reseller,
wrong license type ordered, wrong copy protection
method selected (e.g. network dongle preference not specified),
wrong delivery address specified, wrong delivery option,
delivery missing or lost, order
duplication, unnecessary delay and unnecessary communication back and
forth, ...
If you pay your
reseller, but the
reseller does not pay us,
then it will become your
problem because we will consider
your license invalid. And please
note that whoever
selects a reseller will have to pay for the reseller's margin.
FAQ: What is your return policy? All orders
are final. We do not accept returns usually
if the wrong
product variant is ordered.
About the company Licensing terminology License agreement Privacy statement Resellers Jobs
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