As a genuinely licensed user of
our dongle-based software product variants, you are provided with a small sophisticated USB hardware
device that unlocks the software and that is required for execution of the
Our dongles have the following
A dongle driver does not need to be
installed. No reboot is required after attaching the dongle. Since X-Ways Forensics does not need to be
installed either, that means you can run X-Ways Forensics directly
on a live machine from media such as a CD or USB stick, without
unnecessarily destroying data by overwriting free space on the
subject drive, without unnecessary changes to the system registry,
The dongle does not act as a USB
mass storage device, but as a human interface device (HID), just like
a USB mouse. Like that, the dongle usually is not affected by
USB port security locks enforced by administration.
The software may be installed on
several of your computers at the same time even if you only own a
single license, for your convenience. Attaching the dongle renders
an installation executable. A dongle can be quickly exchanged
between different computers.
Your license is represented
by a physical object. It is easy to connect to your system. Install
or simply execute X-Ways Forensics, plug in the dongle, and everything works.
You can store textual information inside the dongle from within X-Ways
Forensics. Use this to have notes always available when working
with X-Ways Forensics or simply to personalize your dongle with
your name and address. The dongle could thus be a good place to
store some hints, best-practice procedures or the like you wish
to keep handy when using X-Ways Forensics.
The dongle helps us to protect
against software piracy and consequently to keep prices
It can be
insured against loss or
theft, free of charge. If not insured, lost means lost and no
replacement. Yes, really. And with immediate effect we will ignore
any inquiries about replacements for uninsured lost dongles.
The software does not need
Internet access to authenticate the license.
Works in virtual machines.
Up to 16 dongles can be attached
to the same computer at the same time. (However, you may want to
consider a single multi-user dongle instead, see below.)
Weight: approx. 7 g ~ 110 grains ~
Dimensions: 5.3 × 1.7 × 0.7 cm or 2.07 × 0.62 × 0.37 inches
Operating temperature: 0°C ~ 70°C
Storage temperature: -10°C ~ 80°C
Humidity: 20% ~ 80%
Certifications: CE, FCC
Material value declared when
mailing the dongle overseas: EUR 7
Price that we charge for a dongle: EUR 0 (we do not sell the
dongles, just "provide" them to unlock the software, 1 per license)
Delivery time overseas by postal mail: 4 days - 3 weeks
(varies greatly, no shipping charges, no tracking number)
Delivery time overseas via FedEx Int'l Priority: 1-3 working days
(for a surcharge, please specify your phone number in the order
Surcharge for delivery of the dongle via FedEx Int'l Priority:
depends on destination country, please see order form
An alternative to dongles that may
be available for certain license types is
BYOD. With BYOD there is no waiting time before you can use the
Please note that we will replace
malfunctioning dongles (i.e. errors not related to a loose
connection at the USB port) at no cost if sent back to us.
Physically damaged dongles can usually be replaced for a nominal fee if sent back to us.
Please note that we do not replace lost, misplaced or stolen dongles
except if they were
(which is free), for a
higher fee. If not insured, to receive more dongles
you would need to purchase new licenses, and in that case we may be
able to offer you a discount and apply the calculatory value of any outstanding update maintenance
that was programmed into the lost dongles (and blacklist those dongles
in future versions).
Dongles have a serial number
printed on the outer case or engraved in the metallic plug, starting
with the letter R. However, we do not use that number to reference
dongles. We use the so-called hardware ID instead, which is
displayed in the program if the dongle is attached, in the Help |
Dongle dialog. You can easily copy the ID from there. The first 8
digits are constant and sufficient to identify a dongle.
There are different types of dongles:
Regular dongles (color:
represent 1 license each and allow 1 user to execute X-Ways
Forensics on 1 computer at a time each, locally, even multiple instances
of the program. Multiple dongles attached to the same computer
(e.g. terminal server) are supported as of v16.5 to allow for
multiple simultaneous users. The new "Smart" dongles are supported by
default as of v17.7 SR-13, v17.8 SR-16, v17.9 SR-9, and v18.0 and later.
They are labelled "R4 SMART".
Multi-user dongles (color:
green) represent x licenses each
(more than 1, no more than 50) and allow x
users to execute X-Ways Forensics on 1 computer (e.g. terminal
server) at a time, locally.
(color: red) can represent 1 or
more licenses (depends on how many licenses you order/have) and can be
found by the software on the
network. A dongle server program (alternatively available as a
service) that we supply must be run on
the machine with the dongle (a Windows machine) so that the dongle can be found.
Supported by v16.8 SR-10, v16.9 SR-4, and v17.0 and later. If a network
dongle with no more than 50 licenses is attached locally, it
works exactly like a regular or multi-user dongle (depends on
the number of licenses). With more than 50 licenses, it can only
be used through the network interface (i.e. the dongle server
program must be running on that computer). Multiple network
dongles on the same or different machines on the same network
can be used at the same time, and if more than 1 network
dongle is found by the program, the user can choose one (if any
of the dongles are fully utilized already by as many users as
possible based on the number of licenses that they represent,
this is shown).
How many simultaneous users a
dongle supports, i.e. how many licenses it represents, can be verified in X-Ways Forensics at Help |
Dongle. When multiple users at the same time share a
regular dongle (which in fact must not
be shared) or a multi-user dongle and
they exceed the maximum number of allowed simultaneous uses (1 for a
regular dongle), then the new user will
push aside a previous user, i.e. a previous user will be requested
by the software to save and stop his work and will eventually be
kicked out. The behavior may change at any time. With a
network dongle if the maximum number of
allowed simultaneous uses has been reached, new users have to wait
until the session(s) of a previous user terminates.
If you would like to exchange
regular dongles that you already have
for 1 network dongle, you can find
pricing and an order form
here (pricing subject to change). All the dongles that you
wish to swap must still be functional and returned to us upon
receipt of the network dongle, and they must actually reach us (you
can request deactivation codes for them and apply them to at least
make them useless when you send them out).
If you wish to order your licenses with anything other than
regular dongles, you must select that
with your online order/must specify that on a purchase order sent to
us, or else you will get regular
Dongles may be sent out in an inactive
or only temporarily usable state
and once received must be activated with an activation code. All
dongles remain our property. If you are interested in a
multi-user dongle when buying multiple licenses, please ask
X-Ways dongles can be made
available to a remote system through RDP (RemoteFX
USB Redirection). Tested on a Windows 8.1 system and a remote
virtual Windows 8.1 system in Azure (Microsoft cloud computing),
where to run X-Ways Forensics. This can extend the range and
flexibility of X-Ways Forensics for imaging and analysis work. For
details please see
here (works the same with X-Ways dongles).
More about Azure forensics.